On Sunday morning, January 15th, the deadly, concentric fire of shot and shell was opened upon the crowded city, where women and children, torn by war鈥檚 merciless missiles, ran to and fro frantic with terror. The dreadful storm continued to rage, with but few intermissions, until Wednesday. Still there were no signs of surrender. The king, though his head-quarters were a few miles distant, at Ottmachau, was almost constantly on the ground superintending every thing. As he felt sure of the entire conquest of Silesia, the whole province being now in his possession except three small towns, he looked anxiously upon the destruction which his own balls and bombs were effecting. He was destroying his own property. Again he wrote, a few months after, to the Duke of Choiseul: 鈥淗e has been a bad man, this Luc. And now, if one were to bet by the law of probability, it would be three to one that Luc would go to pot [sera perdu], with his rhymings and his banterings, and his injustices and politics, all as bad as himself.鈥?46 This controversy is another case, I think, of a group of people believing for some reason that they're justentitled to take a piece of the action, no matter how little they contribute to the transaction or what itmeans to the customer. The argument is as simple as the small-town merchant controversy. If Americanbusiness is going to prevail, and be competitive, we're going to have to get accustomed to the idea thatbusiness conditions change, and that survivors have to adapt to those changing conditions. Business is acompetitive endeavor, and job security lasts only as long as the customer is satisfied. Nobody owesanybody else a living. 鈥淲hereas the Baron De P?llnitz, born of honest parents, so far as we know, having served our grandfather as gentleman of the chamber, Madame D鈥橭rleans in the same rank, the King of Spain as colonel, the deceased Emperor Charles VI. as captain of horse, the pope as chamberlain, the Duke of Brunswick as chamberlain, the Duke of Weimar as ensign, our father as chamberlain, and, in fine, us as grand master of ceremonies, has, notwithstanding such accumulation of honors, become disgusted with the world, and requests of us a parting testimony; 色五月色开心开心五月_开心五月丁香花综合网 RULE 8: EXCEED your customers' expectations. If you do, they'll come back over and over. Givethem what they wantand a little more. Let them know you appreciate them. Make good on all yourmistakes, and don't make excusesapologize. Stand behind everything you do. The two most importantwords I ever wrote were on that first Wal-Mart sign: "Satisfaction Guaranteed." They're still up there,and they have made all the difference. representativesindependent sales agents who generally work on commission to represent severaldifferent manufacturershave complained about some of our practices. We don't have any problem withthe idea of paying a middleman a commission on a sale, if his services add value to the purchasingprocess by making it more efficient.